We are thrilled to announce a strategic integration between HandiGo and Cloudbeds — a powerful collaboration that will redefine the way hotels operate and engage with guests. This milestone marks a monumental moment for the hospitality industry, setting new standards for automation, efficiency, and guest experience.
Elevating Hotel Operations Through Seamless Integration
HandiGo is a leading all-in-one digital concierge and guest engagement platform trusted by top hospitality brands across Asia. Cloudbeds is one of the most innovative and widely adopted Property Management Systems (PMS) globally, empowering independent hotels and accommodation providers with a unified platform for operations, distribution, revenue, and guest experience.
By integrating HandiGo directly with Cloudbeds’ PMS, hotels can now benefit from real-time, two-way communication between front desk operations and guest-facing digital tools — eliminating manual work, reducing errors, and enhancing the guest journey from pre-arrival to post-stay.
Why This Integration Matters
1. Real-Time Sync Between Cloudbeds PMS & Guest App
Booking data, guest profiles, and special requests will now sync seamlessly between Cloudbeds and HandiGo. Hotel staff will save time, avoid duplication, and respond to guest needs faster.
2. Personalized Guest Experience at Scale
With access to Cloudbeds’ centralized data, HandiGo can tailor in-app content, promotions, and services to each guest’s preferences — unlocking a new level of personalization that drives satisfaction and revenue.
3. Operational Efficiency & Automation
From mobile check-ins and room upgrades to automated upselling and in-stay communication, hotels will be able to automate key touchpoints — streamlining operations and freeing up staff to focus on high-impact service.
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How to Get Started
1. How to Sign Up
You can sign up for HandiGo’s Cloudbeds connection in two ways:
• Email us: info@handigo.run
• Book a demo: visit www.handigo.run, scroll to the “Request for a Demo” section, and submit your details.
👉 Note: Signing up includes a service contract agreement to ensure smooth onboarding and continued support.
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2. How to Connect with Cloudbeds for the First Time
Once you submit your inquiry, our onboarding team will personally guide you through the setup and handle the API key matching on our side.
Here are the quick steps to initiate connection inside Cloudbeds:
1. Log in to your Cloudbeds account.
2. Click on “Accounts” (top-right corner) and go to “App & Marketplace.”
3. Search for “HandiGo”
4. Click on the “Connect App” button.
5. Wait for our team to contact you to finalize the integration.
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3. How to Disconnect
If you wish to disconnect HandiGo from Cloudbeds:
1. Please submit a disconnection inquiry to us first.
2. Our team will perform a double verification and confirm your request.
3. Once confirmed, you can disconnect from HandiGo via the Cloudbeds Marketplace.
4. After disconnecting, please email us at info@handigo.run so we can fully cancel the API session.
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A Win-Win for Mutual Clients
This partnership is more than a technical integration — it’s a strategic alignment of vision. Both HandiGo and Cloudbeds are committed to helping hotels thrive in a digital-first world. Mutual clients will benefit from a unified tech ecosystem that’s agile, scalable, and designed for growth.
Whether you’re a boutique hotel looking to optimize guest satisfaction or a resort chain aiming to increase ancillary revenue, this integration provides the tools to succeed in today’s competitive landscape.
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Stronger Together
As two forward-thinking companies rooted in hospitality innovation, HandiGo and Cloudbeds are stronger together. This integration not only accelerates digital transformation for our clients but also strengthens our shared commitment to shaping the future of hospitality.
We look forward to growing alongside Cloudbeds and delivering more value to our clients — with smarter technology, smoother operations, and superior guest experiences.
👉 For more information or to activate the integration, please contact your HandiGo representative.
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